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Technical Help & Device Support

For most of this year, we have been broadcasting our services and holding events virtually.

Not sure how to get onto Zoom or see a video on YouTube? Having trouble understanding how watch a live stream event?

Check out the advice below to get the best out of your online experience with us!

Watching Our Services on Your Television

Depending on the type of television you have--as well as tablet, phone or computer--you may be able to do something called "screen mirroring". Screen mirroring technology allows a phone, tablet or computer screen to wirelessly display on your television screen. Both devices should be located in the same room for viewing purposes and should both have wireless access to the internet. When you mirror your device to your television it will display the same items that are currently on your phone/tablet/computer screen including webpages, photos and apps.

Due to the variety of phones, tablets, computers, and televisions available we are unfortunately unable to give personalized help for your specific devices. For help with your specific device, try entering "How do I mirror my [phone/computer/tablet brand] to my TV [brand]?" into a search engine like Google or Bing.

The links below will give you more information about screen mirroring, as well general overview of devices you can use.

"What is Screen Mirroring?" via AirSquirrels

"Mirror your iPhone, iPad or Mac screen to a TV" via CNET

"How to mirror your iPhone or Mac screen to your TV" via The Verge.

"How to Mirror Your Android Device to a TV" via Lifewire

:How to connect your laptop to your TV" via CNET

"How do I use screen mirroring with my Android or Windows device to my Roku?" via Roku

YouTube

How can I subscribe to your YouTube page? How do I watch videos?
Simply click this link to Temple Israel's YouTube Channel! When you are there, click on the red "subscribe" button on the right hand side. This can also give the option to receive updates whenever we post new videos!

We will provide links to the videos in our emails and on our website. Most will automatically start playing when you arrive on our YouTube page. If not, click on the right pointing arrow on the video to start watching. If you don't have a specific link, we divide our videos into "playlists" of our various programs and service. Check out the variety of Playlists, and you should be able to find the video you want.

Many of our videos are scheduled to appear at certain times, so please note that most videos will not appear until the time listed on our emails, newsletters, website, etc.

Facebook Live

How do I watch something on Facebook Live?
It's easy! Just go to our Facebook page  and tune in at the time listed on event. The video will be playing at the top of our page. Once you are watching the live stream, you can comment or ask questions, the same way you’d engage with a non-live post on Facebook. If you are not a Facebook member, Facebook will most likely ask you to sign up to watch our videos and comment on our posts..

Zoom

How do I join a Zoom meeting?

  • You can join a meeting by clicking the meeting links provided in the listings in our weekly newsletter, via our website and on our Facebook page , so make sure to check them on a regular basis! The Zoom meeting will not stream video until the host (us) begins the meeting.
  • Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from Zoom's Download Center, the Google App Store or the Apple iOS App Store. Otherwise, you will be prompted to download and install Zoom when you click a join link. Make sure that you have the latest version of Zoom on your tablet, computer or phone or you may be unable to attend our services and programs when they are broadcast on Zoom.

For security purposes, you may be asked by a Temple Israel staff member to verify who you are via Zoom's chat feature . You can find the chat feature in your Zoom window on the lower right hand side.

Please remember no video will appear on a Zoom link [sometimes you will see the Zoom logo, or a message saying "Your meeting will start soon"] until the host (us) has started the meeting and opened it for people to begin to join.

Sun, October 25 2020 7 Cheshvan 5781